about us
It was 2004 when we started Business Communications Solutions, on little more than passion, hard work and an idea for a company that can help small-to-medium businesses take care of their routine, everyday communications needs. Started by a cable/telephone/network technician, we spent our first few years struggling to keep our doors open and our heads above water. We’d sell at low prices and low margins, we’d give every discount we could think of, we’d go after any jobs that we could get our hands on. With customers wanting every bell and whistle, it made it tough and there were many times when we were very frustrated.
But…we were determined to keep our customers happy and build a strong, loyal customer base. After six years, we had our “ah-hah” moment.
It was this: you can’t fully help a customer when your primary concern is pricing. Our focus shifted from pricing and profit margins to flexible, custom-fit solutions for every customer. Solutions themselves should be the value – if you approach the problem that way, solutions pay for themselves. That value is what we pass on to customers by helping them lower their monthly phone bills, expand their phone systems or networks, increase productivity or just solve a communications problem.
And so we finally figured it out…we found our vision. We recognized a major need for a business communication provider that focuses on delivering inventive, creative solutions for our customers.
Our Mission Statement:
To become the preferred vendor by developing solutions for customer communications problems, cut overhead on your monthly phone bill and increase efficiency and productivity.



