- Call Data
- CallAnalyst
Why Call Reporting
Making sound business decisions starts with good data collection and reporting. Most businesses miss out on the wealth of information that can be gained from data analysis of their phone system usage. A large percentage of businesses do not use call reporting and miss out on the competitive advantages gained through a better understanding of one of their most valuable tools - their phone system.
With Call Data business owners, managers and staff alike can make better business decisions based on the data collected and reported through Call Data product.
Features
- Extremely Fast Setup! Install Call Data Server in just minutes
- Easy to navigate, intuitive interface
- Detailed reporting
- Support for multiple locations
- Support for billing of phone usage
- Ability to configure custom alerts
- Non-resource intensive
- Support for a wide range of phone systems including Allworx, Shoretel, ESI, Nortel and many others. CallData works with all legacy systems supporting SMDR and many VOIP systems for your call accounting and call reporting needs.
- Highly scalable
- Affordable for businesses of all sizes
- US based tech support
To find out more about the CallData Call Analysis platform and how it can work for you, contact a BCS representative near you.
Feature-Rich Call Accounting and Telemanagement Software to Monitor and Analyze Your Phone Activity
- Scalable Report Generation
- No matter the size of your organization, CallAnalyst quickly generates detailed or summary reports that measure productivity, manage local and long distance usage, and monitor phone abuse.
For the growing organization, CallAnalyst brings enterprise-level functionality and scalability. - For large, high-call-volume or multi-site organizations, CallAnalyst Enterprise Server supports real-time consolidation and reporting of call accounting data
