Business Voice Over IP Telephone Systems from Business Communications Solutions located in Texas cities like Austin, San Antonio, Dallas, Houston, and many others.

NEC IntraMail
Univerge®360 InMail

IntraMail ... Interactive Demo

The ability to add voice mail is built into the NEC DSX system and only requires an IntraMail compact flash card to activate. IntraMail is a full-featured Voice Mail Auto Attendant system that will transfer incoming callers and record Voice Mail messages.

Department Calling
Message Center Key
Directory Dialing
Message on Hold
Conversation Record
Message Notification
Call Screening
Fax Detection

Built-in Caller ID ...

Logging
Checking
With Return Call
To Analog Ports

To find out more about the DSX and how NEC’s powerful and versatile technology platforms can work for you, contact a BCS representative near you.

Intuitive User Interface
Univerge360 InMail

The VM8000 InMail solution’s interface is simple to learn and easy to use. Pre-recorded voice prompts offer a step-by-step guide on how to use all of the solution’s features.

Simple Setup, Installation and Maintenance

VM8000 InMail is digitally integrated with the system’s central processing unit to provide increased speed and accuracy to the voicemail system. Additionally, Windows®–based PC Pro enables online centralized HTML-based programming access. When employees use this intuitive browser-based software with its easy-to-follow wizards, time spent programming is reduced and fewer mistakes are made.

Improved Customer Satisfaction

VM8000 InMail’s robust Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialing options. They can simply direct themselves to the party that they are calling without being placed on hold or having their calls dropped.

Increased Employee Productivity

The VM8000 InMail solution can increase employee productivity by offering more control over incoming calls.

More about Univerge®360 InMail

Innovative NEC takes the lead with state-of-the-art innovations sure to make your business communications more efficient, profitable, and enjoyable. NEC DSX IP Phone System

The DSX telephone superior styling is an attractive addition to any work environment. All models feature a built-in speakerphone, two-position angle adjustment, and built-in wall mounting. Right out of the box, the system has a built-in Automated Attendant which can answer incoming calls, play a greeting, and allow callers to dial extensions and departments directly without operator assistance or additional equipment. Also built-in is the ability to record a custom message for callers on hold.

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To enhance convenience and flexibility, DSX can send CID information for external and intercom calls to analog single line ports for use with customer provided CID accessories.

Easily return a call without manually re-entering the caller’s number. After listening to a voice message, IntraMail can verbally provide calling number information along with the voice message.

A Manager can have the capability to view CID information associated with a co-worker’s line or extension.

Stores the name, number and time /date of each outside call that rings an extension. This allows the user to easily review, save and redial their received calls.

Automated Attendant can automatically detect incoming fax calls and transfer them to a fax machine, maximizing the use of your telephone lines.

Listen to (screen) a voice mail messages it is being left in your mailbox. Choose the option to let the call go through to the mailbox or take that important call.

Eliminate the need to call the office to check for new messages. IntraMail can automatically call a designated telephone number (such as a cell phone) to let the user know when new messages arrive. This feature can also be used to enhance a Service/Dispatch Center.

For detail accuracy while on an important call, record the conversation into any mailbox for later review. You can also send your recorded conversation to a co-worker.

Use time spent on hold as a company advantage. IntraMail lets the System Administrator record an informative message that will play to callers while they wait.

Ease callers through the call routing process. IntraMail provides the ability to have multiple company and personal greetings and the capability to reach an employee’s extension by entering their name instead of extension number.

To ensure that important messages are delivered and responded to quickly and efficiently, a group of co-workers can share voice message responsibilities. Messages can be left in a designated mailbox. Each group member will have an assigned key associated with that mailbox which will flash when a new message has been received.

Eliminate or minimize the need for an operator or receptionist. IntraMail automatically answers incoming calls and provides callers a wide variety of dialing options (i.e., press 1 for Sales, press 2 for Service). Each user can then assign unique ring tones to help differentiate between these incoming calls.