Month: September 2021
-
FIBER OPTIC CABLING TROUBLESHOOTING
We have been busy doing some fiber optic cabling in the last few months, some single-mode fiber and some multi-mode fiber. Typically, during a fiber cabling job, we asked that our client have the equipment ready on both ends, this way when we finish the fiber installation, termination, and testing, we can go the extra…
-
REPLACING AP WITH A ROUTER
A service was called to troubleshoot an AP issue. The AP device is no longer functional. The customer wasn’t interested in purchasing a new one but instead handed us a Linksys Wifi Router to replace the AP. We went ahead and assign the router IP with an unused static IP in their network. We were…
-
LANDLINE SERVICE
We were called to troubleshoot a landline issue. Still surprising to see that there’s still customers out there that depend on their business through landline. It’s been quite some time since I have seen or even use that source of communication. Once we arrived on site, we were able to determine that it was their…
-
PHONE SERVICE IN CALIFORNIA
Getting highly recommended by one great company to another is something we are very proud of. With that respect, we get to experience working in California. We installed new phone system for a company that requires communication and networking not only nationwide, but also international. Having a very reliable equipment and connections are very important…
-
RESET ROUTER TO FACTORY DEFAULT, DON’T BE SO FAST TO DO IT.
We get a few call a month from customer and or potential customer asking us to come help them with their down network. Typically, either their internet is down, their network is down, or both. We have notice from asking customer questions, that the ISP (internet service provider), always ask them to reset the router…
-
IT JOURNEY
It’s been a journey for me in the IT industry. I’ve got started in the IT industry during the dot com era. It was 1998, 2 years after I’ve graduated high school. I was living in New Orleans at the time. I had little or no computer skills and no college degree. I ran into…
-
WHEN OUR CUSTOMER GROW, WE GROW!
We had a customer that call us last week. They were a small start up company that we had did a very small cable job for about 4 years ago. Initially we ran 4 data cables, installed 4 data jack, and use router/modem provided by their ISP (Internet Service Provider). About a year ago, they…
-
EXPANDING BUSINESS OUT OF STATE
We are proud to assist one of the in demand company in Austin. Along with phone system and networking, we also provide monthly maintenance services for their business for so many years now. When they expanded and opened another facility out of state, with their confidence in Business Communication solution. They hired us to go…
-
TROUBLESHOOTING NEC PHONE SYSTEM
Today, a customer called about their NEC phones system. They were having problems with one of the main line has no dial tone. Our technician called and helped them over the phone to troubleshoot the issue. With his great knowledge and long experience on this field, he obviously knew exactly where to start and found…
-
NEW UNDERGROUND PIPE
Today our customer requested a conduit to be place underground to connect two building’s server. Property management wanted the conduit to provide extra protection for the newly install fiber optic from outside elements and varmint lurking in the area. The new conduit will also provide a path for internet company to pull their coax through…