New Underground Pipe

Today our customer requested a conduit to be place underground to connect two building’s server. Property management wanted the conduit to provide extra protection for the newly install fiber optic from outside elements and varmint lurking in the area. The new conduit will also provide a path for internet company to pull their coax through safely. As we were trenching by hand, we discover a few unmarked and unprotected coax line underground that ran to residential homes. Trenching by hand is the safest method to use because we never know what is underneath us.

Cable Run with Rodent Infestation

My team came across a job site with a mild case of rodent infestation in certain areas. We gave to customer a few option of what we can do to preserve and protect the new fiber optic cable that we called in to do. The customer wanted to save money on material and provided us with their own 3/4″ nonmetallic liquidtight. All my years in telecom, I have not yet encounter a rodent that chew through liquidtight. We approve their request and was able to complete our task in within the same day with just a few hours delay.

Outside Plant Fiber Optic Cable

It’s been a while since I had to run an outside Fiber Optic cable as I been pencil pushing. It feels good to be able to go outside, break a sweat, and make some money. It was a hot day though. A co-worker and I had to pull and push some outside fiber optic cable 12 strand thru a conduit that was collapse at midpoint. We tried to fish it multiple times with no luck. We even tried the air compressor trick. All we got was some fresh or no so fresh stagnant water that felt like sewage water. We ended up having to cut into the pipe and create a new route for the new cable. It wasn’t so bad, kind of like a part time dirty job. Well, at the end of the day, we got the job done, just a few set back. If you are in need of a small company that can get a fiber optic cable run for you, give us a call. We sometimes can do smaller odd jobs that most big company doesn’t want to do.

Windows Server 2022 preview has been released

Get ready folks, Microsoft has released their latest server OS preview called Microsoft Server 2022. New features includes new capabilities such as advanced multi-layered security, more hybrid capabilities with Azure Arc, and storage migrations

Voice cabling services

With the popularity of VOIP or Voice over internet protocol phones being so popular and have been slowly taking over the dynasty of digital phone system, move vendor have slowly discontinuing the support for old digital phone system such as Toshiba, Nec, Avaya, Nortel, Comdial, etc. We recently help a customer that was frustrated on how hard it was to find a vendor to help with their outdated Toshiba phone system. They were in the process of moving as well, so they also needed voice and data cabling services. I know most vendor now wants to target big structured cabling jobs, Business Communication Solutions on the other hand prefer, the small voice and data cabling jobs. Lots of business struggle to get a vendor that can respond quickly on small jobs. So, whether you need to move an old digital phone system, get some data cabling run so you can move your computer network into your new office, give us a call. We will make the best effort to help you in a timely manner.

Fiber Optic Flavors

Fiber Optic cables comes in so many flavors and options. You can have OM1, OM2, OM3, OM4, OS1, OS2, etc. On top of that, you can have indoor or outdoor, plenum, riser, pvc, etc. If you are looking to get some fiber cables install, terminate, or repair, give us a call. Let us take the headache away from this daunting task of deciding what’s best for you business, so you can focus on taking care of your own business.

Phone Spoofing

In the last few years, phone spoofing has been getting more and more annoying. It has happen to our clients. It has happen to our personal phones. It has happen to our business. How can we prevent this from happening. The only way I think this would be possible is that every telco service provider has to not allow this from happening. Believe it or not, it’s way more complicated, as lots of these calls are coming from overseas. Maybe the good service provider should start blocking calls from certain service provider that allow this to happen. I’m really hoping one day these calls stops. It is very annoying and disrupt our daily routine and lifestyle.

https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

There is a link that can help. Best thing we can do is start educating everyone. I know it’s along shot, but if people stop falling victim to scam, then maybe the scam will eventually stop.

Web based VOIP Phone system with video conference, chat, mobile, crm, screen share and control integration.

VOIP has came a long way. I remember in 1999, I was a simple cable technician. A year later, I was promoted to telephone technician. Back then, a telephone technician was a telephone technician and a computer technician was a computer technician. Since VOIP came out, the two industry in a way have merge. Computer and network technician now does phones and vice versa. This last year, we have been experimenting with a new phone system platform that was web based. What does this mean? This new phone system platform allow us to integrate video conference, onilne chat, crm, and even screen share and control all in 1 platform. If you would like to see a demo, please follow this link below. https://www.youtube.com/watch?v=aAPjq_Vt0Ek

If you would like to chat with us on line, go to our home page – https://www.bcs-ip.com – on the bottom right, click on chat. You can then chat with one of our representative.

VOIP quality of service improvements

I remember in 2003, when I first started working with VOIP, it was horrible. Every customer we had, would complains about quality of service. Only way to fix the issue back then would be to recommend customer get MPLS or some kind of point to point circuit. This would fixed the problems, but it would come at a premium price tags and customer would be limited to using the phones at just locations that have MPLS and or Private Point to Point circuit with guarantee quality of service. I remember back then, internet speed were much slower, high end routers with decent CPU for processing also came with a premium price. Last month, I probably setup a handful of customers. This time around, I wanted to run a tests. I’ve setup the system with a decent router without programming QoS (quality of services) and yet I have not had any complaints on the quality. I basically was in shocked. Regardless after a few weeks, I’ve program QoS anyways, in an effort to avoid future problems. With that being said, I’m much more comfortable with VOIP now then I ever was before. I went through a time of avoidance because of all the problems I’ve ran into in the beginning of VOIP.

Desk phones slowly going away

I’ve been in the telecom industry since 1999. The digital phone system have slowly been replaced by voip or voice over internet protocol phones. Telecom and computers are now migrating into 1 seamless category. I remember the days when customer would call us, just to move phones around. We still get those, but it is becoming less frequent. With voip, customer can simply unplug their phone, find another network jack, plug it in, and they are up and running. Those ports be POE (power over ethernet) or in most case, customer can simply plug in a power supply to power the phone. With that being said, in the last 5 years, we have seen a major move from desk phone to a simple inexpensive usb headset or bluetooth headset. It’s simply cheaper and sometimes better, it’s a matter of preferences. Me, personally, I still prefer to have a desk phone with the option for bluetooth usb headset and a softphone when I’m roaming. When I’m really lazy, I can simply use a softphone apps on the smart phone. With so many options, I can see why most customer is wanting to go with VOIP solutions. If you are in the market for a voip solutions, give us a call, we can help.