Cloud Phone Systems in Austin


Technology has changed the way we live our lives and run our businesses. Employees are looking for careers that offer flexible remote work schedules, whether fully remote or partially remote. Companies are looking for communication systems that are reliable, cost-effective, and scalable to keep talented employees.
Business Communication Solutions offers many phone systems to help you find the right fit for your business.

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TOMORROW’S SMART WORKSPACE

FOR YOU, TODAY

Wherever your business operates—the office, at home, on-site—it’s vital that employees have the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for your business and people. Bring your teams and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to create environments that maximize employee productivity, well-being, and safety.

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Unified Communications

Fully integrated business phone system with video, chat, file sharing, contact center, and more.

Contact Center

Customizable contact center with customer integrations, workforce optimization, and more.

Video Conferencing

Video conferencing solution with built-in collaboration tools for any size business.

File Sharing and Collaboration

File sharing, co-editing, and collaboration with real-time file backup and antivirus protection.

FILE SHARING & collaboration

Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

  • Save, synchronize, and share the latest document versions from any device.
  • Protect documents and revisions with real-time backup.
  • Safeguard files and the organization with antivirus protection.
Univerge Blue Connect Image of two person staying connected and being productive

STAYING CONNECTED AND PRODUCTIVE

Fully integrated business phone system with video, chat, file sharing, contact center and more.

UNIVERGE BLUE CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration.

  • Allow mobile devices to become part of the CONNECT phone system
  • Increases workforce flexibility with any device accessibility
  • Integrates chat, text messaging, video, screen sharing, file sharing
What is NEC Univerge Blue Connect?

CLOUD-BASED CONTACT CENTER

  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience

BRING YOUR TEAM TOGETHER

With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.

  • Start a video meeting right from a messaging thread.
  • Share your screen so everyone’s on the same page.
  • Manage the conversation flow with in-meeting chat.

Cloud Phone System – BRINGING TEAMS TOGETHER FROM ANYWHERE, ANYTIME

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Brings Team Together from anywhere anytime.

UNIVERGE BLUE EXTEND INTEGRATIONS FOR EVERYONE
Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With UNIVERGE BLUE EXTEND, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.

DELIVERING CUSTOMERS SIGNIFICANT SAVINGS

UNIVERGE BLUE offers a variety of different business benefits including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to UNIVERGE BLUE CONNECT

EVERYTHING YOUR TEAM NEEDS FOR CLOUD BASED CONNECTIONS

We’re ready when you are. How can we help you? Call us now! 512.257.1433

Business Telephone System – VOIP FAQ

Why should I go VOIP?

When we get a question like that, in most cases, you have multiple vendors pushing you to go VOIP. There is not a one-size-fits-all scenario for all businesses. Depending on each company, there may NOT be a reason to. We had quite a bit of business call us and ask us if we still install digital phone systems because they can’t find any vendor that can and is still willing to do it. If you are in this situation, give us a call. We offer free consultation to help you understand whether or not it makes sense.

How much does VOIP cost?

VOIP varies depending on the features and functions you require on your phone system setup. In most case, per seat costs range from $15.00 – $50.00 per user; that’s assuming decent wired internet are already in place.

Will I save money going VOIP or cloud?

It’s unnecessary; depending on your configuration and setup, VOIP may cost you more if you have an extensive existing on-premises phone system that has been paid for and has very few lines or channels, whether analog, VoIP, sip, T1, or Pri, it may not save you money. On the other hand, it may help you increase efficiency or solve problems. We offer free consultations to help you understand whether or not it makes sense. Give us a call now to book your free appointment.

Is Cloud and VOIP the same?

Cloud and VOIP are not the same. Cloud, in general, often refers to data, server, and storage that you pay another vendor, provider, or a hosted solution to maintain for you. Before the cloud, most businesses had one or more local servers. Technically, if you have those servers connected to the internet and users are remoting in and using it, that is considered cloud. The only difference is how reliable it is. Do you have multiple internets in case one of your internets goes down? Do you have redundancy built into the servers and or your network? Do you have a backup battery and or generator in case you have power issues? Just because you move everything to the cloud doesn’t mean you should not have a check and balance or audit in place to make sure your data are being backed up and maintained. VOIP, on the other hand, is just a protocol. It stands for Voice over Internet Protocol. You can have a VOIP phone system on the premises that doesn’t allow any users to work remotely due to security reasons. It is still using VOIP locally. VOIP is just a protocol, a language that will enable devices that support the same language to talk to each other. How it is being designed or implemented makes it more or less flexible, more or less secure, more or less affordable, etc. If you are in a situation where you can’t decide to go with VoIP or are having issues choosing which carrier, give us a call. We offer free consultation to help you.

If we switch to you, can we use our existing phones?

That depends on which make and model phones you currently have and what features you need or want. There are many makes and models of phones that we support right now. Wildix, Tadiran/Yealink, Polycom, Cisco, Fanvil, Grandstream, and the list continues to grow.
Here is a list as of 10/16/2023.

Yealink – T53W, T54W, T57W, T42S, T46S, T48S, T33G, T40G, T41P, T42G, T42S, T46G, T46S, T48G, T48S,
Yealink – CP925, CP960, CP965,
Yealink – W52P, W60B, W70B, W52H, W56H
Cisco – SPA303, SPA504G, SPA525G2, SPA112 (analog), SPA122 (analog)
Fanvil – V64 and X303W
Polycom – IP 331, IP 335, IP5000, IP550, IP560, IP 6000, IP650, IP7000,
Polycom – TRIO8300, TRIO8500,
Polycom – VVX150, VVX201, 250, 300, 301, 310, 311, 350, 400, 401, 410, 450, 500, 501, 600, 601,
Polycom – OBI300, OBI302
NEC DT900S Series – NEC DT900S 32LCGS, DT900S 32TCGS, NEC900S 6DGS
NEC DT820 Series – NEC DT820 ITY-6D-1, NEC DT820 ITY-8LDX-1, NEC DT820 ITY-8LCGX-1

Give us a call; let us check the make and model of your current phone and the firmware version and see if we can make it work for you; as our lists of supported phones continue to grow, it’s tough to keep track of every model. Going this route allows us to test the phone with the features that you require before switching over.

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NEC

NEC Corporation of America is the one to call for all of your IT and Business Network Solutions, giving customers a competitive edge with innovative communication systems.

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Xorcom

Xorcom Business Telephony Solutions has easy installation and maintenance with open-source infrastructure and superior sensors to keep your business safe and secure.

Allworx VOIP Phone System Logo

Allworx

Allworx has the phone & network systems to enhance and complement your business communication needs.

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EngeniusTech

Engenius Technologies, Inc. brings the indoors to the outdoors. With their superior selection of wireless, long-range, and outdoor access points, you will always be in touch again.

Business Communication Solutions provides service and support for the following Legacy Business Phone System– Discontinued Business Telephone Systems in Austin and surroundings areas: