Xorcom Hotel Phone Systems – VoIP PBX for Hospitality

Business Telephone Systems
Micros Oracle certified Hotel PBX (Private Branch Exchange) - Xorcom hotel phone systems with Complete-Concierge PMS interface utilizes existing infrastructure while improving efficiency.
Xorcom Hotel Phone Systems Overview
- VoIP, analog & digital integral support
- Enables Leveraging existing hotel infrastructure, such as cabling and analog phone sets
- PMS integration
- Advanced call features
- Class of service
- Permission management
- Easy to manage
- Switchboard
- Reasonable cost
Complete-Concierge PMS Interface
The Complete-Concierge PMS Interface transfers information between the Xorcom Hotel PBX and the hotel PMS and vice versa, to keep the two systems synchronized. When new guest checks in, the PBX automatically open his or her extension for calls, set the caller ID with the guest name, set the guest’s language and open a voicemail box for the guest. It will also start the call accounting for that specific guest.
When a guest checks out, the reverse will happen – the extension will lose its call permissions, voicemail will be cleaned, and caller ID and language set to default. Call accounting will end, and the guest will be billed via the PMS.
In addition, room status and minibar features allow the staff to report the status of the room via the phone, and the front desk sees it in real time in the PMS.
Guest and front desk may set up wakeup calls and Do Not Disturb status.
Hotel Phone System Main Feature
- Switchboard
- Call Statistics: per agent, time, queue and more
- Class of service
- Multiple devices per extension (room)
- Auto attendants (unlimited)
- Direct dial to voicemail
- Call recording
- Paging
- Ring groups
- Custom messages
- Music on hold
- Fax-to-mail
- Call monitoring
- Message waiting indicator