Desk phones slowly going away
I’ve been in the telecom industry since 1999. The digital phone system have slowly been replaced by voip or voice over internet protocol phones. Telecom and computers are now migrating into 1 seamless category. I remember the days when customer would call us, just to move phones around. We still get those, but it is becoming less frequent. With voip, customer can simply unplug their phone, find another network jack, plug it in, and they are up and running. Those ports be POE (power over ethernet) or in most case, customer can simply plug in a power supply to power the phone. With that being said, in the last 5 years, we have seen a major move from desk phone to a simple inexpensive usb headset or bluetooth headset. It’s simply cheaper and sometimes better, it’s a matter of preferences. Me, personally, I still prefer to have a desk phone with the option for bluetooth usb headset and a softphone when I’m roaming. When I’m really lazy, I can simply use a softphone apps on the smart phone. With so many options, I can see why most customer is wanting to go with VOIP solutions. If you are in the market for a voip solutions, give us a call, we can help.