FAQ Computer Repair in Austin


Do you offer in home or on-site computer repair services?

Yes, we offer both residential and commercial services.

Should I buy a new computer instead of replacing my hard disk or updating my current one?

That is contingent upon the nature of your problems and the hardware you presently own. If your motherboard and CPU are ancient and can only support Windows 7, it might not be worth it. In most circumstances, it is worthwhile if your CPU is newer and capable of supporting Windows 10 or Windows 11. At this point, having a conversation would make more sense. Please call 512.257.1433 to assist you in making the right decision. Free estimates are available from us. There will be no fees if we can’t fix it.

My PC is having a lot of problems right now since I unintentionally clicked on a malicious email or link. Are you able to assist?

Yes, we can assist. Don’t worry, though; most of us have experienced this. Please give us a call at 512.257.1433 so that we can assist you in clearing things up and reducing or eliminating the risk going forward.

I would like to upgrade the operating system on my computer from an older version to a newer one. Do you guys do anything like this?

Yes, we certainly do this frequently. However, bear in mind that in order to update to a newer version of OS, your computer needs to meet the minimum hardware requirements. To find out if your computer is ready for an upgrade, give us a call right now.

My company is expanding, and I would like to make work easier for my employees by using a cloud-based platform. What do you recommend?

We would recommend Office 365. Many clients who use Office 365 for their businesses has said it made their jobs easier because of the numerous benefits Office 365 provides. Call us today for more information.

No matter what problems you have with your PC, give us a call 512.257.1433 for an estimate. And remember, if we can’t fix it you don’t pay!