Offices and Buildings – Complete Managed IT Services Austin

Our Services

Business Communication Solutions (BCS) offers IT/ network solutions, business phone systems, and voice/data cabling installation for a variety of businesses in Austin and the surrounding areas.  Whether it’s having building-wide wi-fi, a secured network system, or an efficient and user-friendly phone system, BCS can be your one-stop shop for all your technology needs. On top of all those solutions that BCS can provide, we can also perform a free billing analysis to ensure you’re getting the best deal for your monthly internet and telephone services. Reach out to us today to schedule a free consultation.

Here are some of the products and solutions we offer:

The Ultimate Guide to Choosing the Best VoIP Phone Service for Your Office

Why Choose VoIP for Your Office?

VoIP phone services offer numerous advantages over traditional phone systems. Here are a few reasons why businesses are making the switch:

  1. Cost Savings: VoIP systems often come with lower installation and maintenance costs. Plus, long-distance and international calls are significantly cheaper.
  2. Scalability: Easily add or remove lines as your business grows, without the need for additional hardware.
  3. Flexibility: Employees can make and receive calls from anywhere with an internet connection, perfect for remote work.
  4. Advanced Features: Enjoy features like voicemail-to-email, call forwarding, auto-attendants, and more, often included at no extra cost.

Key Factors to Consider When Choosing a VoIP Provider

  1. Reliability and Uptime

Your VoIP service should offer high reliability with minimal downtime. Look for providers with strong Service Level Agreements (SLAs) that guarantee uptime. A reliable VoIP service ensures your business operations run smoothly without interruptions.

  1. Call Quality

Ensure the provider offers excellent call quality. Factors like jitter, latency, and packet loss can affect VoIP call quality. Choose a provider with robust infrastructure and a reputation for delivering clear, crisp calls.

  1. Scalability

Your business may grow, and so should your phone system. Opt for a VoIP service that allows easy scalability, whether you need to add more lines or integrate with other communication tools.

  1. Cost

Compare pricing plans from different providers. Consider the total cost of ownership, including installation, monthly fees, and any additional charges for extra features. Look for transparent pricing with no hidden fees.

  1. Features and Integrations

Evaluate the features offered by the VoIP provider. Common features include call forwarding, voicemail-to-email, auto-attendants, conference calling, and more. Additionally, check if the service integrates with your existing CRM, email, and other business tools.

  1. Customer Support

Reliable customer support is crucial. Choose a provider that offers 24/7 support with various contact methods like phone, email, and chat. Read reviews and testimonials to gauge their responsiveness and effectiveness.

  1. Security

VoIP systems can be vulnerable to cyber threats. Ensure your provider implements robust security measures such as encryption, secure data centers, and regular security audits to protect your communications.

Top VoIP Providers for Offices and Buildings

Here are a few VoIP providers known for their excellent service and features:

  1. Wildix: Known for its reliability, extensive features, and seamless integrations with popular business tools.
  2. Tadiran: Offers excellent call quality, scalability, and top-notch customer support.
  3. NEC Univerge Blue Connect: Provides robust features and competitive pricing, suitable for businesses of all sizes.
  4. M365 Teams Connect: Delivers a comprehensive suite of features with strong security measures and global reach.


Choosing the right VoIP phone service for your office or building is essential for enhancing communication and operational efficiency. By considering factors like reliability, call quality, scalability, cost, features, customer support, and security, you can make an informed decision that aligns with your business needs.

Ready to upgrade your office communication? Contact us today to learn more about how our VoIP solutions can benefit your business and get started with a free consultation!

In today’s fast-paced business environment, efficient and reliable communication is crucial. Voice over Internet Protocol (VoIP) phone services have become a popular choice for offices and buildings looking to enhance their communication systems. But with so many options available, how do you choose the best VoIP phone service for your needs? In this guide, we’ll walk you through the key factors to consider when selecting a VoIP provider, ensuring you make an informed decision that benefits your business.

Business VoIP Phones in Austin

Office Low Voltage Cabling and Wire Services in Austin

Wired & Wireless Network Installation and Setup in Austin

  • Cat5e and Cat6 cabling for workstations, phones, printers, and other devices.
  •  Fiber optic cabling for connectivity on more significant properties.
  •  Seamless Wi-Fi so you can move about your office freely without losing signals.
  •  Wireless bridges connect multiple buildings to the same networks.
Fiber Optical Cables and Network cables

Office Managed IT Services in Austin

Network Equipment

  • Data switches for workstation connectivity.
  •  Wireless APs to get wi-fi anywhere you need it.
  •  routers/firewalls to have a secure networks.
  •  All are managed and monitored to ensure a secure network and minimal downtime.

Office Surveillance Camera System in Austin

We offer surveillance camera installation, troubleshooting, design, and consultation services for a wide range of office types. We understand that every office and business have different requirements and needs, that’s why we offer free consultation session to we can understand you needs and business. After we understand your needs, we will help you design and specs out a customized security camera system that will meet your needs and demands. Call us now to schedule your free consultation session. 512.257.1433

Security Camera Design Services

IT Budget Consultation Services in Austin

Network Equipment

  • Data switches for workstation connectivity.
  •  Wireless APs to get wi-fi anywhere you need it.
  •  routers/firewalls to have a secure networks.
  •  All are managed and monitored to ensure a secure network and minimal downtime.