Tag: crm

crm

 

Web based VOIP Phone system with video conference, chat, mobile, crm, screen share and control integration.

VOIP has came a long way. I remember in 1999, I was a simple cable technician. A year later, I was promoted to telephone technician. Back then, a telephone technician was a telephone technician and a computer technician was a computer technician. Since VOIP came out, the two industry in a way have merge. Computer and network technician now does phones and vice versa. This last year, we have been experimenting with a new phone system platform that was web based. What does this mean? This new phone system platform allow us to integrate video conference, onilne chat, crm, and even screen share and control all in 1 platform. If you would like to see a demo, please follow this link below. https://www.youtube.com/watch?v=aAPjq_Vt0Ek

If you would like to chat with us on line, go to our home page – https://www.bcs-ip.com – on the bottom right, click on chat. You can then chat with one of our representative.

Allworx Interact integration with google chrome and firefox….

Allworx have came a long way.  The interface that we used to used called call assistant was already pretty good.  We were able to transfer call via drag and drop, see who’s on the phone, who’s on park, record a phone call, and see use just about any feature with just a click.  Now with Allworx Interactive, you can even set your interactive to always record your phone calls, make phone calls by simply click the Allworx icon on top right for google chrome, it will then allow you to choose from available phone numbers, or from Firefox, you can actually click on the phone number and dial, your Allworx phone will start dialing.  This would definitely be a great tools for call centers and user that makes a lot of outbound calls.  This will be a great tools for users that uses a web based CRM, that is compatible with google chrome or firefox.